Electric provider: Jersey Central Power & Light
Natural gas provider: PSE&G
Telephone service: Verizon (Bell Atlantic)
Cable Television: Comcast Cablevision
Cable Television: Verizon FIOS
Water: Borough of Hightstown Water Department
Billing: 609-490-5100, Ext. 613 Plant: 609-490-5117
Sewer: Borough of Hightstown Advanced Wastewater Treatment Plant
Billing: 609-490-5100, Ext. 613 Plant: 609-490-5120

A new, federally-mandated national “Call Before You Dig” number, 811 was created to help protect you from unintentionally hitting underground utility lines while working on digging projects. website

Report a streetlamp outage

JCP&L Pole Attachment Permission procedure

Permission to attach to utility poles must be obtained before installing the following pole attachments:

  • Holiday lighting and decorations
  • Horizontal banners
  • Vertical banners/flags

All attachments to utility poles must be pre-approved by BOTH Jersey Central Power & Light and Verizon prior to any installation. Attachments made without permission are illegal and the parties doing so are responsible for any damage to property or persons.

Anyone interested in hanging a banner must first receive permission from the municipality, and an insurance certificate and Letter of Indemnification are required prior to any attachments.

For more information, contact Robin R. Alston-Santiago at JCP&L, at (732) 212-4261.

PSE&G Warns Business Customers About Payment Scam

PSE&G is urging its customers to be alert to a scam that is increasingly targeting small businesses. The scam has been reported across the country. Individuals misrepresenting themselves as PSE&G employees threaten to turn off electric and gas service if payment is not made to them that day.

The scam involves requests for customer payments using Green Dot MoneyPaks. As noted on the MoneyPak packaging and on the company’s Web site, to protect themselves from fraud, consumers should treat the MoneyPak like cash and only use the MoneyPak number with businesses on their approved partner list.

PSE&G has alerted its customers to similar scams in the past. In recent weeks, however, a new tactic has emerged that is targeting small businesses. Here is how the scam works:

  • An individual pretending to be a PSE&G employee calls a small business customer to schedule a meter replacement, indicating that work cannot be completed until the customer’s balance is paid off. In some cases, customers are told their meter is broken and must be replaced for a hefty fee.
  • Customers are told to purchase a Green Dot MoneyPak at a pharmacy or convenience store, use cash to put money onto the card, and then provide the number on the card to the person who called them. (Please note that PSE&G would never require a Green Dot MoneyPak as the only form of payment.)
  • Customers are advised that if they do not immediately call back and provide the MoneyPak information, the meter replacement will not be scheduled and their service will be turned off that day.
  • When customers provide the MoneyPak number, they are told that someone will be out to change their meter later that day. Meanwhile, the scammer transfers the funds to a prepaid card and cashes it in at an ATM.
  • In many cases, customers who fall victim to the scam do not realize they have been defrauded until no one turns up to replace the meter.

What to do if you get a call

When PSE&G makes an outbound phone call to customers, customer-specific information is shared with the customer. That information includes the account number, name, address and current balance. If customers do not receive this correct information, they likely are not speaking with a PSE&G representative. If customers feel uncomfortable and they know they have an outstanding balance that needs to be resolved, they should hang up and call PSE&G directly at 1-800-436-7734 or visit a local PSE&G Customer Service Center (CSC). CSCs are open Monday through Friday, 8:00 AM to 4:00 PM with locations listed on customer bills and online at: www.pseg.com/centers.

Any customer who questions the legitimacy of any call from PSE&G, especially one in which payment is requested, should call PSE&G directly.

PSE&G is working with law enforcement to investigate the matter and is also reaching out to its contacts at local community service agencies asking them to spread the word to their clients.